Windmills Shopping Centre, Smethwick

Privacy Statement

This Privacy Policy indicates Windmills’ procedures regarding the collection and use of your personal information. If you have any requests or queries concerning your personal information then please contact us on 0121 555 8431. This Privacy Policy will inform you of the following:

  • What personally identifiable information is collected from you on the website;
  • What company is collecting this information;
  • How this information will be used;
  • What communication you can expect from us;
  • With whom the information may be shared;
  • The security procedures in place to protect the information collected; and,
  • What choices are available to you regarding collection, use and distribution of the information.

1. What personal information do we collect?

We will collect the following information about you when you complete our contact form :

  • Your name;
  • Your email address;
  • Your telephone number;
  • Your acceptance of our terms and conditions.

If you wish to contact us via our site it is necessary for you to provide this information.

Our system also automatically records the following information on your visit to our website:

  • Your browser type (e.g., Internet Explorer, Firefox, Safari);
  • Your operating system (e.g., Microsoft Windows Vista, Macintosh OS X);
  • Your IP address (a unique identifier for each connection to the internet); and,
  • Your domain name (e.g., btcentralplus.com, demon.co.uk).

This information is automatically collected and requires no input from you—we use such information to improve our website and to provide you with an optimum experience.

2. What company is collecting this information?

Windmills collects and uses your personal information. Windmills is a trading name operating under the Berkeley Square Common Investment Fund Limited, a registered company established in England and Wales with company number 05269762. The registered office for it is 980 Great West Road, Brentford, Middlesex TW8 9GS.

3. How will this information will be used?

We respect your privacy and and use this information to provide you with a better service, in particular for the following reasons:

  • To log various usage and statistical information about your use of our facilities;
  • To administer the website and gather broad demographic information about users of the site;
  • To respond to a query you have made; and,
  • To improve our website, and to customise our website for you based on your demographics.

4. What communications can you expect from us?

We may need to contact you by email or telephone for the following purposes:

  • To keep you informed of the status of any queries you have made with us;
  • To verify your identity for security reasons.

5. Who will we share your information with?

We may disclose your Information to:

  • Our regulators, lawyers and auditors;
  • Persons where required by law under a court order or subpoena;
  • Third-party service providers or agents acting on our behalf; and,
  • Retailers (where retailers are linked to this website) for the following purposes:
    • To allow the retailer to complete any order for any products that you place with that retailer;
    • To provide the retailer with marketing information so that they may promote that retailer’s own website; and,
    • To provide the retailer with statistical information as to the use of our website and websites of other retailers.

These transferees act as intermediaries only and do not retain your information, with the exception of retailers. Only retailers may retain your information. The use by retailers of your information is not governed by our Terms and Conditions. If you would like more details on the companies that we disclose your information to then please let us know by writing to us at the address described below.

Your information may be transferred to different countries depending on the retailers involved or because we undertake (or use subcontractors to undertake) certain processing of your information in various countries. We will do our utmost to ensure the privacy of your information in this regard.

Our website contain links to the websites of other companies. These websites are outside of our control. These websites are not covered by this Privacy Policy. If you access other sites through our website then the operators of these sites may collect information from you which will be used by them in accordance with their own privacy policies, which may differ from ours.

6. Security

Naturally you will have concerns about handing over your personal details on the Internet. We are committed to ensuring that your information is secure. As we provide a safe and secure shopping environment for our customers in the real world, so we are equally careful about our use of the Internet. In order to prevent the loss, misuse, alteration or theft of your information, we encrypt information while it is transferred & stored with Secure Sockets Layer (SSL) technology & 128-bit encryption.

7. Choices available to you regarding collection, use & distribution of the information

Your Information will be retained by us for as long as the purpose for which it was collected continues. It will then be destroyed although copies may be retained if required to satisfy our legal, regulatory or accounting requirements. Under the Data Protection Act 1998, you are entitled to a copy of the personal information we hold on you. If you would like to receive a copy of the information that we hold on you then please write to us at Windmills Shopping Centre, c/o Berkeley Square Common Investment Fund Limited, 980 Great West Road, Brentford, Middlesex TW8 9GS enclosing your postal details and a cheque for £10.00 to cover the costs of providing your request.

8. Linking to other websites

We may link to other websites which are not within our control. Once you have left our website, we cannot be responsible for the protection and privacy of any information which you provide. You should exercise caution and look at the privacy statement applicable to the website in question.

Changes / Modification

You may make a request to us to change or modify your information at any time. If you think any information we have about you is incorrect or incomplete, please let us know as soon as possible.

Changes to this Privacy Policy

We may change this policy at any time. If we change this policy, we will post the new policy on our home page under “News & Events”, with the exception of minor changes, e.g., typographical corrections.

The user should check this page from time to time to check for any changes.

Our Pledge to You

We pledge our intention to meet our obligations under this Privacy Policy statement, and to comply with the requirements of the Data Protection Act 1998.